How To Reach Us

At Dog Supply Spot, we pride ourselves on providing exceptional customer service to ensure you and your furry friend find exactly what you need. Whether you’re shopping for the perfect toy, the healthiest food, or essential grooming supplies, our knowledgeable and friendly team is here to guide you every step of the way. We understand that every dog is unique, and we’re dedicated to helping you make informed choices that best suit your pet’s needs. With personalized recommendations, prompt responses, and a passion for all things dog, we’re committed to making your shopping experience as seamless and enjoyable as possible. Your satisfaction is our priority!

Return Policy for

Dog Supply Spot

At Dog Supply Spot, we want you and your furry friend to be completely satisfied with your purchase. If you are not satisfied for any reason, we’re here to help with a hassle-free return process.

Eligibility for Returns

• Items must be returned within 30 days of the delivery date.
• Products must be unused, in their original packaging, and in resalable condition.
• Perishable items, such as food and treats, are non-returnable unless damaged or defective upon arrival.
• Damaged or Defective Items
• If your order arrives damaged or defective, please contact us at [support email/phone number] within 7 days of receiving your order. We will gladly provide a replacement or issue a refund.

Return Process

Contact Us: Email dogsupplyspot@gmail.com or call 215-407-0010 to initiate your return. Please include your order number and reason for the return.

Receive Return Authorization: We will provide instructions and a return authorization number for your return.

Ship the Item: Pack the item securely and ship it to the address provided. Customers are responsible for return shipping costs unless the item is defective or damaged.

Refund or Exchange: Once we receive and inspect your return, we will process your refund or exchange within 5-7 business days. Refunds will be issued to the original payment method.

Non-Returnable Items

• Opened food or treats
• Personalized items
• Clearance or final sale items

We value your business and strive to make every shopping experience a positive one for you and your pets!